For Fleets & Businesses · Northern Ireland
Fleet Accident Management for Northern Ireland Businesses
When a fleet vehicle is off the road, the real cost isn't the bodywork — it's the missed jobs, idle driver and unhappy customers. We exist to make that number zero.
24/7 including holidays · Zero cost for non-fault drivers · No-claims bonus protected
One number for every driver, day or night
Give your drivers a single instruction: if anything happens, call this number. Our 24/7 first notification of loss (FNOL) line takes the whole incident off your desk from the first minute — scene advice, recovery dispatch, replacement vehicle, and every detail captured properly while it's fresh.
Every incident is logged and tracked through our case management system from first call to final settlement, so nothing lives in someone's inbox and nothing falls through the cracks. You get a clear picture of every open case whenever you want it.
Downtime is the enemy — we measure ourselves against it
A van off the road is cancelled jobs; a taxi off the road is a driver earning nothing. Our replacements are like-for-like in the way that matters commercially: a ply-lined van for a ply-lined van, taxi-plated for taxi-plated, and delivered fast — usually the same day anywhere in Northern Ireland.
For non-fault incidents, the replacement, recovery, repairs and claims handling are all recovered from the at-fault insurer — protecting your fleet policy's claims record and keeping your premiums where they should be.
Built for NI fleets of every size
You don't need fifty trucks to be treated like a fleet. Sole traders with one working van, taxi and private-hire operators, couriers and trades firms right across Northern Ireland — if your cars, vans or taxis earn your living, downtime maths applies and so do we.
Cross-border work is native to us too: NI and ROI lines, experience with insurers in both jurisdictions, and recovery coverage that doesn't stop at the border — because for most NI fleets, the work doesn't either.
HOW IT WORKS
One phone call and it's handled. Here's what happens from the moment you ring us.
Call us — day or night
Speak to a real person in our Belfast office on 02890 024 744. We take the details and give you an honest view on liability, free.
Recovery & replacement
We recover your vehicle and deliver a like-for-like replacement car, usually the same day, wherever you are in NI or Ireland.
We manage the claim
Repairs booked, insurers dealt with, every cost pursued against the at-fault driver's insurance. You pay no excess and lose no bonus.
Back to normal
Your car comes back properly repaired — or properly valued if written off — and you hand back the replacement. Simple as that.
WHAT OUR CUSTOMERS SAY
We've helped customers get peace of mind all across Northern Ireland & Ireland. Contact us if you've just been in an accident or need help with a claim.
I couldn't recommend 4 Accident Management highly enough. My car was parked when it was hit and ultimately written off, and from the very start they took care of absolutely everything. I didn't have to worry about a single thing.
Cannot recommend this company enough! From the first phone call with Éadaoin, when she kindly took time out of her weekend to speak with me, they have been friendly, highly professional and personal. The entire process has been made so easy and completely stress free for us. Will recommend this company to everyone I know!!
My friend called this team to recover my car for me, and Tony and the rest of the team did everything they could to make it a far less stressful time — contacting me the next morning, arranging a courtesy car that arrived that day, keeping me updated throughout, arranging a solicitor and even delivering the cheque to me. I'd highly recommend them to anyone who needs assistance after an accident!
I dealt with Éadaoin who made the whole process incredibly smooth and stress free. From the first phone call, she was friendly, professional, and explained everything clearly. She handled all the communication with the insurance companies and arranged a like-for-like replacement vehicle quickly, so I wasn't left without transport. Excellent service from start to finish!
I would highly recommend 4 Accident Management. From start to finish they managed my case with such professionalism and care. They constantly kept me updated with my case and had a temporary car — which was better than my own lol — out to me on the same day as my accident. 5 stars from me!!
I contacted 4 Accident Management because someone had hit my car. The service was outstanding — they sorted out everything from a hire car, which was delivered to my house, and they dropped my car back. The work carried out was amazing. I would highly recommend this company.
Great service from the get go! Massive thanks to the case management team for handling my case in such a helpful, professional and efficient way :)
A great team of people. They have been so helpful and so quick to answer any of my queries. Highly recommend.
5* great service, highly recommend.
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MOST COMMONLY ASKED QUESTIONS
We understand how overwhelming it can be. Here are answers to the questions we hear most often.
Is there a minimum fleet size or a monthly fee?
No minimum — one working van counts. There's no retainer for standard accident management: non-fault incident costs are recovered from the at-fault insurer, the same zero-cost model as our private customers. For bespoke arrangements, talk to us.
What do our drivers actually have to do?
Call one number from the scene — that's it. We handle the questions, the recovery, the replacement and the paperwork, and we tell you what happened. Many fleets put our number on a card in every cab; we're happy to supply them.
Can you report on incidents across our fleet?
Yes. Every case is tracked through our case management system, and we can provide structured updates and periodic summaries of open and settled cases — useful for insurance renewals and for spotting patterns across your fleet.