Northern Ireland · Province-wide · 24/7
Accident Management
Services in Northern Ireland
Everything after a non-fault crash — recovery, a replacement vehicle, repairs and the whole claim — handled by a local Belfast team, at no cost to you.
Call Us 24/7One call handles the whole accident
An accident management company exists to do the job your own insurer won't: work entirely for you. If someone else caused the crash, you shouldn't be the one paying an excess, driving a token courtesy car, or watching your premium climb. As an independent accident management company based beside the Westlink in Belfast, we take the entire aftermath off your hands and recover every cost from the at-fault driver's insurer.
From the first phone call, one named person coordinates your recovery, a like-for-like replacement vehicle, the repair at a manufacturer-standard bodyshop, any injury claim, and all the correspondence with insurers — across every county in Northern Ireland and, when you need it, across the border into the Republic. For non-fault drivers the whole service is free: no excess, no upfront cost, and your no-claims bonus protected.
What we handle
Every part of a non-fault accident, managed under one roof. Tap any service for the full detail.
Vehicle Recovery
24/7 accident recovery from anywhere in Northern Ireland — motorway hard shoulder, city-centre street or a rural road. We lift your vehicle to secure storage or straight to an approved repairer, and for non-fault accidents it costs you nothing.
- 24/7 across all six counties
- Motorway recovery prioritised
- Secure storage arranged
Replacement Vehicles
A like-for-like replacement delivered to your door, usually the same day — a family car for a family car, automatic for automatic. Not the smallest courtesy car an insurer can get away with. The cost is recovered from the at-fault driver, not you.
- Like-for-like, not a token car
- Delivered to your door
- No excess, NCB protected
Accident Repairs
Repairs through quality-assured, manufacturer-standard bodyshops across NI — managed end to end and paid for by the at-fault insurer. You are not obliged to use the repairer their insurer nominates; you have the right to a proper repair.
- Manufacturer-standard bodyshops
- Managed to handback
- At-fault insurer pays
Legal & Injury Support
Whiplash and soft-tissue injuries are common even in low-speed shunts. We connect you with experienced Northern Ireland personal-injury solicitors and coordinate medical support — kept in one place alongside your vehicle claim.
- Experienced NI solicitors
- Medical evidence arranged
- One coordinated team
Claims Management
We handle every letter, phone call and negotiation with the at-fault insurer — and push back on low offers until the settlement reflects what the accident actually cost you. You get updates instead of being the one chasing.
- One named handler
- We chase the insurer
- Full loss recovered, not just the dent
Taxi, Van & Fleet
For working vehicles, downtime is lost income — so our replacements are like-for-like where it matters: a ply-lined van for a ply-lined van, taxi-plated for taxi-plated. Sole traders, taxi drivers, couriers and fleets across NI, with a 24/7 line for drivers.
- Van & PSV/taxi replacements
- Keep earning
- 24/7 FNOL line for fleets
Who we help
HOW IT WORKS
Simple, straightforward, stress-free. Here's what happens when you call us.
You Call Us
Call our 24/7 helpline immediately after your accident
We Recover
We arrange collection of your vehicle from the scene
You Drive
Receive a Like-4-Like (or better) replacement vehicle
We Handle
We manage repairs, claims, and all communication
MOST COMMONLY ASKED QUESTIONS
We understand how overwhelming it can be. Here are answers to the questions we hear most often.
How soon can you help after my accident?
We provide immediate assistance 24/7, 365 days a year. Our recovery team can be dispatched within minutes of your call, and we'll arrange a replacement vehicle as quickly as possible — often within 24 hours.
Does your service really cost me nothing?
Yes — if the accident wasn't your fault, our entire service is provided at zero cost to you. We recover our fees from the at-fault party's insurance company. You won't pay any excess or hidden fees.
What information do I need to provide?
Just basic details about the accident — when and where it happened, and if possible, the other driver's details such as their name, registration and insurance company. We'll guide you through everything else on the call.
Do I need to contact my own insurance?
We recommend informing your insurer about the accident as required by your policy, but we'll handle the claims process on your behalf. Your no-claims bonus is protected because we claim against the at-fault party's insurer.
STILL HAVE QUESTIONS?
Our 24/7 helpline is here for immediate advice and support.
READY TO GET STARTED?
Our 24/7 helpline is standing by. Call us now and we'll take it from here.